Q: What is the EZPay Continuous Service program? How does it save me time and money?Ī:Our EZPay program is a convenient method of paying your subscription automatically. For your convenience, save time and money by enrolling in our EZPay program. This can be done online, by phone or mail in your payment with a billing statement. The Houston Chronicle does not sell or allow 3rd party access to any of your subscription data.Ī: Payments can be made with your credit card or check. You authorize the use of your email address and phone number (text and calling) for business purposes. The Houston Chronicle does not offer “vacation” credit for any subscription platform. In the event you do not receive delivery please notify customer service within two days at 71 or login /subscribers to your Houston Chronicle account within two days of the service disruption. After promotional periods, your subscription will continue at the current standard rate. If we issue a refund or credit or permit a print subscriber to convert to a digital subscription, we are under no obligation to issue the same or similar refund, credit or conversion in the future. We reserve the right to issue refunds or credits, or to permit print subscribers who are moving to convert to digital subscriptions, at our sole discretion. Payments are non-refundable and there are no refunds or credits for partially used billing periods. You will continue to have the same access and benefits of your product for the remainder of the current billing period. You may notify us of your intent to cancel at any time cancellation will be effective at the end of your current billing period and will discontinue future charges associated with your subscription. This may result in an adjustment to the length of your subscription. For each premium issue, you will be charged up to $7.00 in the billing period when the premium issue is delivered. Subscriptions include delivery of up to ten premium issues delivered throughout the year. Customers who are not regularly scheduled to receive these deliveries will be charged $2.00 for each day. Bonus day information is on A in the rate box. A bonus day is when a Monday – Saturday newspaper is delivered to a Sunday Only subscriber. Prices are subject to change.Īll Sunday Only print subscriptions may include up to four bonus days. After the initial payment, EZ Pay charges for renewal will occur in advance of expiration every 4-weeks for print or monthly for digital subscriptions unless otherwise noted. If you choose EZ Pay, you authorize the Houston Chronicle to automatically charge the credit card you indicate along with any outstanding balances until you cancel. If the frequency of delivery you selected discontinues or is no longer available in your area, you will be notified of your options. All subscriptions include unlimited access to Houston Chronicle premium digital content including the Houston Chronicle iOS and Android mobile applications and the Houston Chronicle eNewspaper.
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